Shipping policy
Five-star shipping reviews!
"You have no worries with broken pieces here. I had one take a weird trip from Michigan to Florida, to Puerto Rico, back to Florida, then finally to me in PEI Canada. It travelled for about 6 weeks, and was perfect?
- A customer on Facebook
How do you ship that?
Trust me when I say we have been shipping glass successfully for years! We have every intention of getting a beautiful piece of keepsake glassware in your hands for you to enjoy.
Since the beginning of our company in 1993, we've had to ship and move glass of all sizes and dimensions. We've learned over the years what to do and what not to do. We pack each piece of glass inside a reusable box with some shred and a product statement about the glass. This is a box you can use to store your glass in OR, it's the perfect box to present your glass in as a gift.
Once the inner box is packed, we select a new, heavy duty outer cardboard box. Many times it has 2-3" of reclaimed packing peanuts inside. We like to use the packing peanuts that other companies throw away so they don't go into a landfill, but are used multiple times (We hope you recycle them too)!
Once the inner box is tucked inside the outer box, we add some info and literature to enjoy, plus a pen so you never forget how to reach us for your next order!
We ship 2x a week and do our best to get you your glass in a timely manner because we know how much you want to enjoy it!
If you have any additional questions about shipping, feel free to give us a call at (313) 561-4527 or email your questions to: glassadmin@glassacademy.com
International shipping policy:
We are unfortunately unable to ship outside of the United States at this time. If you have any questions about international shipping, kindly submit a contact request detailing your inquiry. We ask for your patience as we continually refine and expand our processes.
If you have any additional questions about shipping, feel free to give us a call at (313) 561-4527 or email your questions to: glassadmin@glassacademy.com